Consumer Loyalty Solutions

Loyalty programs work. A valued brand promising meaningful loyalty rewards is proven to have a powerful influence on customers. Our customer loyalty solutions allow clients to put the most engaging reward offerings front and center with customers every day.

Engaging Rewards

Awards initially attract customers to loyalty programs. But as they grow with you, they look for more. You need a partner who understands this and can anticipate your members’ needs.

From financial institutions to airlines, from hotels to dining and more, Hinda has the expertise and experience to create a rewards portfolio as special and unique as your customers.

Seamless Customer Experience

Loyalty marketers need more than an awards supplier. You need a partner with technology that can integrate securely and seamlessly with your own. You need someone who can process orders and validate accounts, lightning-fast. You need someone who is PCI-compliant and can meet the strictest service-level agreements.

You need Hinda Loyalty Group to ensure your customer experiences are seamless.

Brand Reinforcement

Each customer interaction should reinforce your brand. We help with award website branding that reflects your own, from the landing page to each shopping page to the cart and confirmation emails.

But we don’t stop there. We offer custom award packaging, so you stand out from other shipments your members receive. We make you look good to the people most important to your business.

Meaningful Rewards

We’ve been sourcing awards to engage customers for over 50 years. Our brand-name awards demonstrate your commitment to customers. Plus 90% of in-stock orders ship within 48 hours. We can create and deliver the rewards portfolio that’s right for you.

Seamless Technology

For smooth, seamless loyalty technology, count on Hinda. Our systems handle millions of inquiries, quietly and efficiently working with yours to provide member balances and handle award transactions.

Outstanding Branding

Branding is all about the details. From the moment a customer enters a rewards site to the second they open their award, Hinda makes sure they remember your brand and why they chose it.

“The Hinda team is great to work with. They are very collaborative and partner well on projects to create solutions to drive our business forward.”

Why Hinda?

For over 50 years, Hinda has been helping clients engage, inspire, and reward the people most important to their business. Our expertise, resources, and support help companies grow sales, engage employees, and create loyal customers. We succeed when our clients do, and we ship millions of awards each year to people who deserve recognition for their outstanding accomplishments.

Check out “The Reward Delivery Experience” to see our research on how a reward is packaged influences the customer’s perception of the program sponsor.

Need help with your loyalty program?

Drop us a line to have one of our experts contact you.